FREQUENTLY ASKED QUESTIONS

Questions & Answers

At MILIN DOM, we believe in transparency and providing our residents and guests with all the information they need for a comfortable and informed stay.

Booking & Reservation

How can I make a reservation at Milin Dom?

You can book directly through our website, via email, or through popular travel platforms like Booking.com or Airbnb.

Is a deposit required to confirm my reservation?

Yes, a deposit is required to secure your booking. The amount and payment details will be provided during the booking process.

Can I cancel or modify my reservation?

Yes, our cancellation and modification policies vary depending on the rate plan you select. Please refer to the specific terms of your booking confirmation.

Are there any special offers or discounts available?

Occasionally, we provide exclusive offers and discounts. Check our website or subscribe to our newsletter for updates.

Arrival & Departure

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in or late check-out may be available upon request.

How do I check in if I arrive late at night?

For late arrivals, we provide a self-check-in option or assistance from our staff. Please inform us in advance of your expected arrival time.

Is airport transfer service available?

Yes, we can arrange airport transfers for an additional fee. Contact us at least 24 hours before your arrival to confirm the details.

Services & Support

Do you offer daily housekeeping?

Yes, daily housekeeping is available. For longer stays, we also provide a complimentary deep cleaning once a week.

Is Wi-Fi available in the apartments?

Yes, high-speed Wi-Fi is available in all apartments and is complimentary for our guests.

Can I request extra amenities during my stay?

Certainly! We can provide additional items like baby cots, extra towels, or pillows upon request.

Is parking available?

While we don’t have on-site parking, we can recommend nearby parking facilities within walking distance.

House rules

Are pets allowed?

We allow small, well-behaved pets in select apartments. Please inform us at the time of booking to confirm availability.

Can I smoke in the apartments?

All apartments are non-smoking. However, designated smoking areas are available outside.

Are parties or events allowed?

To ensure a comfortable environment for all guests, parties and events are not permitted.

Is there a quiet hours policy?

Yes, quiet hours are from 10:00 PM to 8:00 AM. We kindly ask all guests to respect this policy.